We provide FREE shipping for all local orders (Malaysia) above RM1,000. Packages are generally dispatched within 3-5 working days after receipt of payment. The shipping fee depends on the weight and your location.
DOMESTIC (BY POSLAJU):
West Malaysia: 1-3 working days;
East Malaysia: 5-7 working days.
We ship internationally by DHL. The shipping charges will depend on the volumetric size, weight, and location. Insurance is available upon request. Import duty or any tax are not included in the final price. The customer is responsible for the payment of any import duties imposed on the goods.
SHIPMENT CONFIRMATION & ORDER TRACKING
Customers will receive a Shipment Confirmation email once the order is shipped containing the tracking number(s).
In an unlikely event of a back order, please allow 14-21 extra working days to deliver.
Other than your house address, you may prefer to have your order delivered to an alternative address such as your office address. If you choose to deliver to your office, please include the business name (including subsidiaries, the department where applicable) in the shipping address. Please note, if you choose this option, goods may be left with reception. Delivery to a PO Box is not permitted for security reasons.